Trusted by Hundreds of Businesses for Secure Payment Solutions
%201.svg)
%201.svg)
Automated 24x7 Telephone Self-Service Solutions
SyberNet specialise in the design, build and operation of automated telephone self-service solutions. Deployed in a secure, resilient and high-availability environment, SyberNet self-service solutions provide customers with a tailored 24x7 automated telephone self-service channel capable of processing transactions, whether they are payment transactions, account balance enquiries, or meter read submissions, quickly, efficiently and securely.
Seamless Integration with Business Systems
Integration with existing business systems and workflows is a critical part of deploying a successful telephone self-service solution and SyberNet have over twenty years of experience integrating with customer ERP and Income Management systems.
Customizable Solutions with Comprehensive Testing and Training
All SyberNet solutions can be customised and tailored to meet customer requirements and SyberNet provide access to fully functioning staging environments for comprehensive testing and verification prior to go-live. Staging environments are also available to support staff training.
Benefits of using a SyberNet Self-Service Solution
It is like having cash office staff, available 24x7, taking payments from callers at their convenience, efficiently, securely and cost-effectively
SyberNet’s payment solutions integrate with all major Payment Service Providers, including Global Payments, Stripe, Mastercard and Elavon.
SyberNet has over 20 years of experience integrating with ERP and Income Management Systems
Customers can interact with the business using any phone, any place and at any time.
SyberNet’s SaaS service can interface directly with back-end business systems for payment receipting.
SyberNet solutions can be tailored to specific customer requirements
SyberNet use best in class technology to maximise service uptime.
Do you have a call automation question?
