Automated Telephone Payments in PCI DSS Level 1 Certified environment.

Automated Telephone Payment solutions that offer security, high availability and enable your customers to make payments easily and efficiently.

Enhance customer experience with Agent Assisted Payments

Give your staff the ability to take payments over the telephone while reducing the organisation’s PCI compliance requirements.

Speech Technologies and Open AI The future of Automated Telephone Self-Service

Recent advances in speech recognition technology coupled with relatively easy access to Large Language AI models has altered the automated telephone self-service landscape.

Trusted by Hundreds of Businesses for Secure Payment Solutions

Automated 24x7 Telephone Self-Service Solutions

SyberNet specialise in the design, build and operation of automated telephone self-service solutions. Deployed in a secure, resilient and high-availability environment, SyberNet self-service solutions provide customers with a tailored 24x7 automated telephone self-service channel capable of processing transactions, whether they are payment transactions, account balance enquiries, or meter read submissions, quickly, efficiently and securely.

Seamless Integration with Business Systems

Integration with existing business systems and workflows is a critical part of deploying a successful telephone self-service solution and SyberNet have over twenty years of experience integrating with customer ERP and Income Management systems.

Customizable Solutions with Comprehensive Testing and Training

All SyberNet solutions can be customised and tailored to meet customer requirements and SyberNet provide access to fully functioning staging environments for comprehensive testing and verification prior to go-live. Staging environments are also available to support staff training.

Benefits of using a SyberNet Self-Service Solution

It is like having cash office staff, available 24x7, taking payments from callers at their convenience, efficiently, securely and cost-effectively


All SyberNet solutions are PCI DSS Level 1 certified.

PSP Integration

SyberNet’s payment solutions integrate with all major Payment Service Providers, including Global Payments, Stripe, Mastercard and Elavon.

Business Systems Integration

SyberNet has over 20 years of experience integrating with ERP and Income Management Systems

Caller Convenience

Customers can interact with the business using any phone, any place and at any time.

Leverage Payment Infrastructure

SyberNet’s SaaS service can interface directly with back-end business systems for payment receipting.

Customisation and Tailoring

SyberNet solutions can be tailored to specific customer requirements

High Availability and Resilience.

SyberNet use best in class technology to maximise service uptime.

Do you have a call automation question?